Story behind convverse.ai | your in-call expert for sales
The journey from developer to SaaS sales rep that led to building convverse.ai. A real story of learning sales, mastering conversations, and creating real-time enablement.
Mukesh Kumar, Founder of convverse.ai
11/17/20252 min read


I didn’t start in sales.
I started as a developer.
About 15 years ago, I was writing code, not closing deals. I moved into IT services presales, and after a long list of interview rejections, someone finally took a bet on me in sales.
I wasn’t a natural. I don’t think most people are. But I have always believed nurture triumphs nature. If you repeat something enough times and genuinely want to improve, you eventually will.
So I began learning selling the only way I knew how: by observing.
In my early days, I would open OneNote while shadowing my boss on calls and jot down everything.
What he said in the first five minutes.
How he asked questions.
How he wrapped up the call.
How he transitioned between discovery and closing.
Every conversation became a lesson.
I learnt to never wing it. Always prepare.
And over time, I realised sales can be broken down scientifically.
Frameworks like BANT, MEDDPICC, SPIN and SPICED are really just structured questions. If you can help reps ask those questions naturally and at the right time, you can help them sell better.
That’s why convverse.ai has such a simple UI. Reps are already in one of the most high-pressure moments of their day, a live sales call. The product should lighten that load, not add to it.
Why real-time matters
During my time in SaaS sales, I noticed something interesting.
Often, when the meeting recordings came out, people would say:
“Mukesh, you should have asked this question.”
“You could have responded like that.”
And I would think, that is easy to say now, sitting in a chair with no pressure.
But live on the call, it is different.
The stakes are high.
Your mind is racing.
You are listening, thinking and reacting at the same time.
Post-call analytics do not change outcomes. They only diagnose what already happened.
And that is when the realisation hit me.
What if sales reps could get that insight when it mattered most?
During the call.
Not after.
That moment became the genesis of convverse.ai – a belief that real-time intelligence can change the trajectory of a conversation and the deal.
Why the name convverse.ai
Because at its core, the product is about conversations.
The two “v”s stand for doubling your chances of victory
(and yes, the single “v” domain was already taken).
But more importantly, convverse.ai represents the vision that started it all – to make human conversations better, sharper and more meaningful with real-time assistance.
Every product has a story.
Ours began with a developer trying to decode sales and evolved into a simple belief:
the best sales reps do not just talk better, they listen better.
And sometimes, all they need is a little help, right when it matters.